Cancellation Policy  

At Modenlys, managed by Flipstore Solutions, our aim is to make shopping for women’s accessories easy and convenient. In this document, “we,” “us,” and “our” refer to Flipstore Solutions, while “you,” “your,” and “user” refer to our valued customers. 

We understand that plans can change, and you may wish to cancel an order. This policy explains the process and terms related to cancellations. 

Cancellation Before Shipment 

• Orders can be cancelled within 24 hours of placement or before they are dispatched, whichever comes first. 
• To cancel, contact our customer care team via email. 
• Approved cancellations will receive a full refund to the original payment method within 5–7 business days. 
   

Orders Already Shipped 

• Once an order has been dispatched, cancellation is not possible. 
• After delivery, you may return the item according to our Return & Refund Policy. 
   

Modifying Orders 

• Changes to products or delivery addresses are not allowed once an order is placed. 
• If modifications are needed, you must cancel the current order (if eligible) and place a new order. 
   

Contact for Cancellations 
For assistance with cancellations, please reach out to our support team at: flipstoresolutions@gmail.com.